Contact Her Majesty’s Passport Office (HM Passport Office) for help with British passports issued in the UK.
Digital photos from a booth or shop
If you’re having problems with the quality of the photo, you need to contact the company that provided it.
You can call the Passport Adviceline on:
Telephone: 0300 330 0901
Textphone: 0300 330 0808
From overseas: +44 (0) 300 330 0901
Monday to Friday, 8:00am to 8:00pm
Weekends and public holidays, 9:00am to 5:30pm
Find out about call charges
You can also write to HM Passport Office at:
HM Passport Office
PO Box 767
If you have an application reference number, you need to include it in your letter.